Terms of service

At Insightful Ink, we are committed to protecting your privacy and personal information. This Privacy Policy and Terms of Service describe how we collect, use, and protect the personal information you provide to us when you visit our website, make a purchase, or contact us for customer service, as well as the terms governing your use of our services.

Personal Information We Collect

When you place an order on our website, we collect certain personal information such as your name, email address, phone number, shipping address, and payment information. We use this information to process and fulfill your order, and to communicate with you about your order.

We may also collect information about how you use our website, such as the pages you visit, the links you click, and the search terms you enter. This information helps us to improve our website and provide a better user experience.

Additionally, Insightful Ink collects phone numbers for SMS marketing purposes. These phone numbers are used to send promotional messages, updates, and exclusive offers. If applicable, we use cookies to help track items added to your shopping cart, including when a cart has been abandoned. This information is used to send cart reminder messages via SMS.

How We Use Your Personal Information

We use your personal information to process and fulfill your orders, to communicate with you about your orders, and to provide customer service. We may also use your information to send you promotional offers and updates about our additional products and supplemental services, but only if you have opted-in to receive such communications.

For SMS marketing, phone numbers collected are used solely for sending SMS messages related to your interaction with Insightful Ink. We do not share SMS opt-in data or consent with any non-affiliated third parties.

Supplemental Services

Supplemental Services encompass the possibility of receiving communication from a licensed life insurance agent within our team. Their primary objective is to assist you in initiating the initial step of the three-step process to secure your estate. Please be advised that they may present life insurance products based solely on identified needs.

We do not sell or rent your personal information to third parties for marketing purposes. However, we may share your information with third-party service providers who help us to process orders, ship products, and provide customer service. These service providers are contractually obligated to protect your personal information and may not use it for any other purpose.

We may also disclose your personal information if required by law or in connection with a legal claim or proceeding.

Protecting Your Personal Information

We take the security of your personal information seriously and take reasonable measures to protect it from unauthorized access, disclosure, or theft. We use industry-standard encryption technology to protect your payment information during transmission and storage.

Location Tracking and Location-Based Services

If we collect location information to provide location-based services, such as store locators or personalized content, this data is collected through your device’s GPS or IP address. This information is used solely to enhance your experience with our services and is not shared with non-affiliated third parties.

Your Rights and Choices

You have the right to access, update, and delete your personal information at any time. You can do this by logging into your account on our website, or by contacting us directly. You also have the right to opt-out of receiving promotional emails and SMS messages from us at any time by clicking the "unsubscribe" link in the email or replying "STOP" to an SMS message.

Mobile Terms of Service

The Insightful Ink mobile message service (the "Service") is operated by Insightful Ink (“Insightful Ink”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Insightful Ink’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Insightful Ink through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Insightful Ink. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18885152885 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless initiated by you. If you have subscribed to other Insightful Ink mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18885152885 or email feliciasteele151@yahoo.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received, and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.

Changes to This Policy

We may update this Privacy Policy and Terms of Service from time to time to reflect changes in our business practices or legal requirements. If we make any material changes to the policy, we will notify you by email or by posting a notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy and Terms of Service, or about our handling of your personal information, please contact us at feliciasteele151@yahoo.com.

Sincerely,

Insightful Ink